LLM Hangar / Sub-processors
Sub-processors
A sub-processor is a third party that processes personal data on our behalf. The tables below distinguish request content from account and platform data.
Prompt and response content
| Sub-processor | Purpose | Location |
|---|---|---|
| None (node-local or private gateway) | With the node-local or private gateway, requests are handled in your cloud account. Your cloud provider acts under your agreement with them. The hosted gateway has a different request path, described in the next row. | |
| Hetzner (hosted gateway placement only) | Terminates TLS and proxies requests for deployments that choose the included hosted gateway placement, so prompts and responses transit it. The default node-local placement and the private gateway placement involve no sub-processor in the request path. | Germany |
Account and platform data
This covers your account, deployment metadata and the audit log, as described in the privacy policy.
| Sub-processor | Purpose | Location |
|---|---|---|
| Hetzner | Hosts the platform and its database | Germany |
| Cloudflare | DNS, content delivery, and serving of the website and dashboard | Global network |
| Scaleway | Transactional email delivery (sign-in codes, deployment-ready notices, budget warnings) | France |
| Paddle | Merchant of record for payments; an independent controller for the payment data it collects | Not stated here; see Paddle's own notices |
Questions
Ask at hello@llmhangar.com. The signed data processing agreement that references this list is summarised at /dpa; how access and keys are handled is at /security; the EU hosting comparison is at /eu.